This Privacy Policy describes how [Property Owner/Management Company Name] we collects, uses, and discloses your personal information in connection with the rental of [Property Name or Address].
1. Information We Collect
Personal Information: When you book with us, we may collect personal information such as your name, email address, phone number, and payment details.
Identification Information: Some jurisdictions require us to collect identification information, such as a passport or driver’s license number.
Transaction Information: Information about your booking, payments, and other transactions related to your stay.
Usage Data: We may collect data on how our website or booking platform is accessed and used, including device information, IP addresses, and browsing behavior.
2. How We Use Your Information
Booking and Rental Management: We use your personal information to manage bookings, process payments, and facilitate check-in/check-out.
Communication: We may use your contact information to send you booking confirmations, updates, and relevant property information.
Legal Compliance: In some cases, we may need to collect, use, or disclose information as required by local law or government regulations.
Improving Services: We may analyze usage data to improve the booking experience and optimize our services.
3. Sharing of Information
Service Providers: We may share your information with third-party providers who help us operate the property, process payments, or facilitate services, such as cleaning companies or property managers.
Legal Requirements: We may disclose information if required by law or in response to valid legal requests (e.g., court orders or government investigations).
Security and Protection: We may share information as necessary to protect the property, guests, and staff from harm, unlawful activity, or violations of our terms.
4. Data Security
We implement appropriate technical and organizational measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. However, no data transmission over the internet or electronic storage method is completely secure.
5. Your Rights
Access and Correction: You have the right to request access to and correction of the personal information we hold about you.
Deletion: You may request the deletion of your personal information, subject to any legal obligations or legitimate interests that may require us to retain certain information.
Opt-Out of Communications: You can opt out of receiving promotional communications from us by following the unsubscribe link in emails or contacting us directly.
6. Cookies and Tracking
Our website may use cookies and similar tracking technologies to enhance your experience, analyze traffic, and gather information on website usage. You can manage your cookie preferences through your browser settings.
7. Data Retention
We retain your personal information only as long as necessary to fulfill the purposes for which it was collected, comply with legal obligations, resolve disputes, and enforce our agreements.
8. Children’s Privacy
Our property and website are not intended for individuals under the age of 18. We do not knowingly collect personal information from children under 18. If we become aware that a child’s information has been collected without proper consent, we will take steps to delete it.
9. Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on our website with an updated effective date. We encourage you to review this policy periodically.
10. Contact Us
If you have questions or concerns about this Privacy Policy, or if you wish to exercise any of your rights, please contact us at: